Pengaruh Sosialisasi Diagram Pareto terhadap Pengetahuan dan Minat Perawat dalam Pengelolaan Bahan Habis Pakai

https://doi.org/10.22146/jkesvo.60964

Urip Pratama(1*), Nurmaini Nurmaini(2), Roymond Halomoan Simamora(3)

(1) Program Magister, Fakultas Keperawatan, Universitas Sumatera Utara
(2) Fakultas Kesehatan Masyarakat, Universitas Sumatera Utara
(3) Fakultas Keperawatan, Universitas Sumatera Utara
(*) Corresponding Author

Abstract


Latar Belakang: Diagram Pareto merupakan salah satu alat ukur mutu untuk menganalisis pengelolaan bahan habis pakai sehingga menjadi hal penting bagi rumah sakit. Hal ini dipengaruhi juga dengan pengetahuan dan minat perawat yang rendah, bukan hanya karena fasilitas yang tidak memadai tetapi karena pengaruh minimnya informasi tentang pentingnya pengelolaan bahan habis pakai tersebut.

Tujuan: Mengetahui pengaruh sosialisasi diagram Pareto terhadap pengetahuan dan minat perawat dalam pengelolaan bahan habis pakai.

Metode: Metode eksperimen semu dengan pre-posttest dengan kelompok kontrol. Sampel penelitian 100 perawat pelaksana di Rumah Sakit Daerah Provinsi Aceh, yang dibagi menjadi kelompok intervensi (n=50) dan kelompok kontrol (n=50), dengan menggunakan teknik consecutive sampling. Pengetahuan perawat diukur menggunakan lembar observasi dan kuesioner penggunaan diagram Pareto, Microsoft Excel Format 2 Axis dan klasifikasi bahan habis pakai, sedangkan minat perawat diukur dengan menggunakan lembar observasi, kemudian data diuji dengan Correlation Pearson Test.

Hasil: Setelah intervensi, peningkatan pengetahuan perawat dari kategori sedang (n=12, 24.0%) menjadi tinggi (n=25, 50.0%) dan peningkatan minat perawat dari kategori sedang (n=13, 26.0%) menjadi tinggi (n=27, 54.0%). 

Kesimpulan: Sosialisasi diagram Pareto berpengaruh meningkatkan pengetahuan p-value=0.027  (p<0.05) dan minat perawat p-value=0.030 (p<0.05) dalam pengelolaan bahan habis pakai di rumah sakit. 


Keywords


sosialisasi; diagram pareto; bahan habis pakai

Full Text:

PDF


References

Ahmad, M. F., Nee, P. S., Nor, N. H. M., Wei, C. S., Hassan, M. F., & Hamid, N. A. A. (2017). Total quality management practices in Malaysia healthcare industry. 020021. https://doi.org/10.1063/1.5005354

Ahmed, M., & Ahmad, N. (2011). An Application of Pareto Analysis and Cause-and-Effect Diagram (CED) for Minimizing Rejection of Raw Materials in Lamp Production Process. CSCanada Management Science and Engineering, 5(3). https://doi.org/http://dx.doi.org/10.3968/j.mse.1913035X20110503.320

Al-Shdaifat, E. A. (2015). Implementation of total quality management in hospitals. Journal of Taibah University Medical Sciences, 10(4), 461–466. https://doi.org/10.1016/j.jtumed.2015.05.004

AlKuwaiti, A., & Maruthamuthu, T. (2016). A Model for Performance Measurement and Improvement Related to the Usage of Seven Basic Quality Tools: A Roadmap for Healthcare Performance. Health Care Academician Journal, 3(3), 111. https://doi.org/10.5455/sad.13-1481449676

Alolayyan, M. N., Ali, K. A. M., & Idris, F. (2011). The influence of total quality management (TQM) on operational flexibility in Jordanian hospitals. Asian Journal on Quality, 12(2), 204–222. https://doi.org/10.1108/15982681111158751

Balasubramanian, M. (2016). Total Quality Management [TQM] in the Healthcare Industry – Challenges, Barriers and Implementation Developing a Framework for TQM Implementation in a Healthcare Setup. Science Journal of Public Health, 4(4), 271. https://doi.org/10.11648/j.sjph.20160404.11

Belkasseh, M. (2019). The Relationship between Total Quality Management and Financial Performance : Evidence from Morocco. Archives of Business Research, 7(5). https://doi.org/10.14738/abr.75.6533

Budhiarta, I., & Samuthi, M. (2019). Pengukuran Kualitas Pelayanan Rumah Sakit di Aceh dengan Model HSQ-Metrix. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 8(2), 154. https://doi.org/10.30588/jmp.v8i2.412

Chang, C.-S., Chen, S.-Y., & Lan, Y.-T. (2013). Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters. BMC Health Services Research, 13(1), 22. https://doi.org/10.1186/1472-6963-13-22

Dahlgaard, J. J., Pettersen, J., & Dahlgaard-Park, S. M. (2011). Quality and lean health care: A system for assessing and improving the health of healthcare organisations. Total Quality Management & Business Excellence, 22(6), 673–689. https://doi.org/10.1080/14783363.2011.580651

El-Tohamy, A. E.-M. A., & Raoush, A. T. Al. (2015). The Impact of Applying Total Quality Management Principles on the Overall Hospital Effectiveness: An Empirical Study on the HCAC Accredited Governmental Hospitals in Jordan. European Scientific Journal, 11(10). https://eujournal.org/index.php/esj/article/view/5409

Furterer, S. L. (2014). Lean Six Sigma Case Studies in the Healthcare Enterprise. Springer London. https://doi.org/10.1007/978-1-4471-5583-6

Hani, U., Basri, M. H., & Winarso, D. (2013). Inventory Management of Medical Consumables in Public Hospital: a case study. Scientific & Academic Publishing, 3(2), 128–133. https://doi.org/10.5923/j.mm.20130302.10

Honda, A. C., Bernardo, V. Z., Gerolamo, M. C., & Davis, M. M. (2018). How Lean Six Sigma Principles Improve Hospital Performance. Quality Management Journal, 25(2), 70–82. https://doi.org/10.1080/10686967.2018.1436349

Ismariati, I., Samsualam, S., & Haeruddin, H. (2017). Analisis Sistem Pengendalian Logistik Barang Non Medik Di Rumah Sakit Umum Lasinrang Kab. Pinrang. Jurnal Ilmiah Kesehatan Diagnosis, 11(3), 314–318. http://ejournal.stikesnh.ac.id/index.php/jikd/article/view/771

Jiang, Y., & Zhou, L. (2012). Analysis and Design of Third-Party Logistics Information System. In Lecture Notes in Electrical Engineering (pp. 297–305). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-31003-4_38

Kulkarni, S., Ramesh, R., Srinivasan, A. R., & Silvia, C. R. W. D. (2018). Evaluation of Preanalytical Quality Indicators by Six Sigma and Pareto`s Principle. Indian Journal of Clinical Biochemistry, 33(1), 102–107. https://doi.org/10.1007/s12291-017-0654-5

Lin, Z., Jiang, C., Gao, L., & Xu, H. (2010). Research on Collaborative Optimization of Drug Logistics Company and Hospital based on Value-Added Services under New Medical Reform. The 4th International Conference on Operations and Supply Chain Management, 220–223. http://gebrc.nccu.edu.tw/proceedings/APDSI/2010/papers/f049.pdf

Liu, T., Shen, A., Hu, X., Tong, G., Gu, W., & Yang, S. (2016). SPD-based Logistics Management Model of Medical Consumables in Hospitals. Iranian Journal of Public Health, 45(10), 1288–1299. http://www.ncbi.nlm.nih.gov/pubmed/27957435

Manurung, J. M. (2017). Kajian Implementasi Mutu dengan Pendekatan Integrasi Six Sigma dan TQM Melalui Penilaian Malcolm Baldridge di Rumah Sakit Charitas. Jurnal Administrasi Rumah Sakit Indonesia, 3(2). http://dx.doi.org/10.7454/arsi.v3i2.2218

Mureșan, P. I., Miloșan, I., Senchetru, D., Reit, A. N., Machedon, T. P., & Oancea, G. (2019). Study of health and safety in the manufacturing industry using Pareto analysis. MATEC Web of Conferences, 299, 05008. https://doi.org/10.1051/matecconf/201929905008

Obolewicz, J., & Dąbrowski, A. (2018). An application of the Pareto method in surveys to diagnose managers’ and workers’ perception of occupational safety and health on selected Polish construction sites. International Journal of Occupational Safety and Ergonomics, 24(3), 406–421. https://doi.org/10.1080/10803548.2017.1375781

Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The role of hospital managers in quality and patient safety: a systematic review. BMJ Open, 4(9), e005055–e005055. https://doi.org/10.1136/bmjopen-2014-005055

Rabou, F. M. E. A., Saad, H. A., & Ella, S. M. A. El. (2017). Interdisciplinary Collaboration for Investigating Medication Errors Causes: Six Sigma Methodologies. IOSR Journal of Nursing and Health Science, 6(3), 50–58. https://doi.org/10.9790/1959-0603065058

Sweis, R. J., Mansour, A. Al, Tarawneh, M., & Dweik, G. Al. (2013). The impact of total quality management practices on employee empowerment in the healthcare sector in Saudi Arabia: a study of King Khalid Hospital. International Journal of Productivity and Quality Management, 12(3), 271–286. https://doi.org/10.1504/IJPQM.2013.056149

Varsha M, M., & Shinde, D. V. B. (2013). Enhancement of Quality of the Processes Using Statistical Tools- a Review. International Journal of Engineering Research and General Science, 2(4), 364–371.

Wirawan, G. (2014). Analisis Pengelolaan Logistik Non Medis di Gudang RSPAU dr. S. Hardjolukito Yogyakarta. Prima Ekonomika: Jurnal Ekonomi Dan Bisnis, 5(1). http://jurnal.stieykp.ac.id/index.php/prima-ekonomika/article/view/36

Yang, C., Gu, W., & Liu, T. (2019). Application and Evaluation of SPD Based Logistics Management Model for Medical Consumables in Clinical Nursing Departments. Iranian Journal of Public Health, 48(8), 1452–1460. https://doi.org/10.18502/ijph.v48i8.2985

Yang, C., Zhang, W., Gu, W., & Shen, A. (2016). [Research on the Application of Lean Management in Medical Consumables Material Logistics Management]. Zhongguo Yi Liao Qi Xie Za Zhi = Chinese Journal of Medical Instrumentation, 40(6), 454–457. http://www.ncbi.nlm.nih.gov/pubmed/29792613

Zhang, X., Luan, W., & Cai, Q. (2013). A Study on the Performance Evaluation of Third-Party Logistics Enterprises Based on DEA. In LISS 2012: Proceedings of 2nd International Conference on Logistics, Informatics and Service Science (pp. 373–378). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-32054-5_54



DOI: https://doi.org/10.22146/jkesvo.60964

Article Metrics

Abstract views : 7650 | views : 9704

Refbacks

  • There are currently no refbacks.




Copyright (c) 2021 Jurnal Kesehatan Vokasional

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


 

Jurnal Kesehatan Vokasional with registered number ISSN 2541-0644 (print), ISSN 2599-3275 (online) published by the Departement of Health Information Management and Services, Vocational College, Universitas Gadjah Mada

site
stats View My Stats