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Vol 40 No 1 (2025): January

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Revolutionizing Civil Servant’s Work Behavior through Flexible Working Spaces: Digital Transformation &Green Practices at the Ministry of Finance

https://doi.org/10.22146/jieb.v40i1.5821
Puput Yanita Senja
puput.ys@iain-surakarta.ac.id
Department of Da’wah Management, Faculty of Ushuludin and Da’wah, UIN Raden Mas Said, Surakarta, 57168, Indonesia
Wahyu Dian Silviani
Department of Environmental Science, Faculty of Tarbiyah, UIN Raden Mas Said, Surakarta, 57168, Indonesia | Centre for Science and Technology, UIN Raden Mas Said, Surakarta, 57168, Indonesia
Rosana Eri Puspita
Department of Sharia Business Management, Faculty of Islamic Economics and Business, UIN Salatiga, Salatiga, 50721, Indonesia

Corresponding Author(s) : Puput Yanita Senja

puput.ys@iain-surakarta.ac.id

Journal of Indonesian Economy and Business, Vol 40 No 1 (2025): January

Abstract

Introduction/Main Objectives: The COVID-19 pandemic forced the Ministry of Finance of the Republic of Indonesia to carry out a digital transformation by employing the concept of the Flexible Working Space (FWS) to ensure its civil servants can use the Work From Anywhere (WFA) system, including the Work From Home (WFH) system. These concepts are expected to help civil servants to optimize their performance.  Background Problems: FWS has been practiced for two years, but detailed information on how the civil servants’ green work behavior has helped in maintaining their performance has not been investigated. Novelty: The researchers also studied how the digital transformation has changed the working practices among civil servants at the Ministry of Finance, and do they employ more green practices now? Discussion about the civil servants' green work behavior during this digital transformation is still limited. Research Methods: This study applied a qualitative technique to analyze the data obtained from an online qualitative survey, focus group discussions (FGD), observations and docu­mentation. These research data were validated through a triangulation approach before being analyzed using the theory of planned behavior (TPB). Finding/ Results: The positive aspects of the Ministry of Finance’s digital transformation, which occurred during the pandemic, are civil servants can work faster, more efficiently, more flexibly, and they are more focused, but they have less contact with other people. While the identified disadvantage is that the internet network is occasionally unstable, thus disrupting the learning and discussion processes. The civil servants at the Ministry of Finance had used several green practices before the pandemic began, such as saving water, saving electricity, and to some extent they had gone plasticless and paperless. After the pandemic happened and FWS was implemented, these practices became more prominent, producing better results compared to the results before the pandemic. The pandemic also brought other advantages, including carbon emissions reductions and time savings. Conclusion: The FWS concept in the Ministry of Finance changed the work behavior related to the digital transformation, and the green work behavior of the civil servants. This is based on the TPB which includes attitudes, subjective norms, and behavioral control. Digital transformation using the FWS concept has had positive and negative impacts on the civil servants' green work behavior, and in maintaining their performance.

Keywords

Flexible Working Space digital transformation work behavior green practices civil servants performance
Senja, P. Y., Silviani, W. D., & Puspita, R. E. (2025). Revolutionizing Civil Servant’s Work Behavior through Flexible Working Spaces: Digital Transformation &Green Practices at the Ministry of Finance. Journal of Indonesian Economy and Business, 40(1), 108-139. https://doi.org/10.22146/jieb.v40i1.5821
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Author Biographies

Puput Yanita Senja, Department of Da’wah Management, Faculty of Ushuludin and Da’wah, UIN Raden Mas Said, Surakarta, 57168, Indonesia

Puput Yanita Senja is a lecturer and researcher at the Department of Management Dakwah, UIN Raden Mas Said Surakarta, Indonesia. She holds a Master’s degree in Management from Universitas Gadjah Mada (UGM) and specializes in the field of management, with a particular focus on human resource management. Senja is actively engaged in collaborative research projects with fellow scholars from both domestic and international institutions. Her dedication to academia is reflected in her contributions to various nationally accredited journals and internationally renowned publications. Additionally, she has authored books with ISBNs, showcasing her expertise and commitment to advancing knowledge in her discipline.

Wahyu Dian Silviani, Department of Environmental Science, Faculty of Tarbiyah, UIN Raden Mas Said, Surakarta, 57168, Indonesia | Centre for Science and Technology, UIN Raden Mas Said, Surakarta, 57168, Indonesia

Wahyu Dian Silviani is a lecturer and researcher at the Environmental Science Program, UIN Raden Mas Said Surakarta, Indonesia. She earned her Master of Environment (M.Env) degree in Environmental Science from Macquarie University, Sydney, Australia, through the prestigious Australia Awards Scholarship (AAS). Her research focuses on climate change and sustainable development, showcasing her dedication to addressing critical global environmental challenges. Silviani has actively contributed to academic discussions through her publications in both national and international journals, emphasizing innovative approaches to promoting sustainability and resilience in development practices.

Rosana Eri Puspita, Department of Sharia Business Management, Faculty of Islamic Economics and Business, UIN Salatiga, Salatiga, 50721, Indonesia

Rosana Eri Puspita is a lecturer and researcher in the Sharia Business Management Program at UIN Salatiga, Indonesia. She graduated her Master of Business Administrasion (MBA) degree from Gadjah Mada University (UGM), Yogyakarta. Her research focuses on consumer behavior, marketing strategies, and the integration of Islamic principles into business practices. Puspita has published extensively in both national and international journals, addressing topics such as digital marketing, netizen behavior, and marketing strategies. Her work contributes to advancing the fields of Islamic business and marketing, with an emphasis on sustainability and ethical practices in the modern economic landscape

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