Pemaknaan tempat bagi konsumen pada restoran di Jalan Cipete Raya, Jakarta Selatan
Hanna Maulani Fauziah(1), Maria Hedwig Dewi Susilowati(2), Guswandi Guswandi(3), Hayuning Anggrahita(4*)
(1) Departemen Geografi, Fakultas Matematika dan Ilmu Pengetahuan Alam, Universitas Indonesia, Kampus UI Depok, Depok
(2) Departemen Geografi, Fakultas Matematika dan Ilmu Pengetahuan Alam, Universitas Indonesia, Kampus UI Depok, Depok
(3) Fakultas Ekonomi dan Bisnis, Universitas Sultan Ageng Tirtayasa, Pakupatan, Serang, Indonesia
(4) Departemen Geografi, Fakultas Matematika dan Ilmu Pengetahuan Alam, Universitas Indonesia, Kampus UI Depok, Depok
(*) Corresponding Author
Abstract
Abstrak Jalan Cipete Raya merupakan jalan yang menjadi pusat kegiatan usaha khususnya di bidang kuliner. Terdapat jumlah restoran yang banyak dan beragam yang dikategorikan berdasarkan jenis makanannya menjadi restoran Indonesia, restoran Asia, dan restoran Barat. Masing-masing jenis restoran memiliki pengaturan spasial yang unik yang tercermin dalam karakteristik tempat. Keragaman pengaturan spasial restoran tersebut akan menarik konsumen dengan karakteristik yang juga berbeda dan mendorong adanya pemaknaan tempat terhadap masing-masing jenis restoran. Berdasarkan hal tersebut tujuan penelitian ini adalah untuk mengkaji pemaknaan tempat pada restoran, yang memiliki pengaturan spasial dengan keunikan tertentu yang tercermin dalam karakteristik tempat, oleh konsumen yang memiliki karakteristik konsumen yang berbeda-beda. Penelitian ini bersifat kualitatif dengan pendekatan geografi humanistik. Wawancara mendalam dilakukan dengan informan yang berjumlah 23 orang dan didapatkan dengan teknik purposive sampling. Hasil penelitian menunjukkan bahwa ada perbedaan karakteristik tempat dan karakteristik konsumen pada setiap jenis restoran yang mengakibatkan perbedaan pemaknaan tempat restoran. Restoran di Jalan Cipete Raya memiliki pemaknaan tempat secara fungsional, sosial budaya, emosional, dan romantisme daerah.
Abstract Jalan Cipete Raya is a street that is the center of business activities, especially in the culinary field. Many varied restaurants are categorized based on food: Indonesian restaurants, Asian restaurants, and Western restaurants. Each type of restaurant has a unique spatial setting which is reflected in the place characteristic. The diversity of the restaurant’s spatial setting will attract consumers with different characteristics and create a place meaning for each restaurant. Based on the background mentioned previously, this study aimed to examine the restaurant’s place meaning, which has a unique spatial setting reflected in the place characteristics by consumers with different consumer characteristics. This research is qualitative with a humanistic geography approach. In-depth interviews were conducted with 23 informants and obtained by purposive sampling technique. The results showed differences in spatial setting and the consumers’ characteristics in each restaurant, resulting in different restaurant's place meanings. The restaurant on Jalan Cipete Raya has a place meaning including functional, socio-cultural, emotional, and hometown romance meaning.
Keywords
Full Text:
PDFReferences
Altman, I., Low, S.M., (1992). Place Attachment. New York: Plenum 336p.
Anggia, T., Guswandi, G., Anggrahita, H. (2022) Place Attachment Teras Cihampelas sebagai Ruang Publik bagi Masyarakat Kota Bandung. Jurnal Media Komunikasi Geografi, 23 (1), 111–128. DOI: https://doi.org/10.23887/mkg.v23i1.45950
Ariwibowo, G. A. (2016). Budaya Makan di Luar Rumah di Perkotaan Jawa pada Periode Akhir Kolonial. Kapata Arkeologi, 12(2), 199-212. DOI: 10.24832/kapata.v12i2.322
Boyle, M. (2021). Human Geography: An Essential Introduction, 2nd Edition. Oxford, UK: John Wiley and Sons, Ltd.
Brandenburg, A.M., Carroll, M.S. (1995). Your place or mine? The effect of place creation on environmental values and landscape meanings. Soc. Natural Resour. 8 (5), 381–398.
Brehm, J.M., Eisenhauer, B.W., Stedman, R.C. (2013). Environmental concern: Examining the role of place meaning and place attachment. Soc. Natural Resour. 26 (5), 522–538.
Campbell, C. J. (2018). Space, place and scale: Human geography and spatial history in past and present. Past and Present, 239(1), e23-e45. DOI: 10.1093/pastj/gtw006
Castello, L. (2016). Rethinking the Meaning of Place Conceiving Place in Architecture-Urbanism. New York, USA: Routledge
Chen, H.B., Yeh, S.S., Huan, T.C. (2014). Nostalgic emotion, experiential values, brand image, an consumption intention of customers of nostalgic-themed restaurant. Journal of Business Research, 67, 354–360.
Chua, B., Karim, S., Lee, S., Han, H., (2020). Customer Restaurant Choice: An Empirical Analysis of Restaurant Types and Eating-out Occasions. Int. J. Environ. Res. Public Health, 17(17), 62-76. DOI: 10.3390/ijerph17176276
Debenedetti, A., Oppewal, H., Arsel, Z. (2014). Place Attachment in Commercial Setting: A Gift Economy Perspective. Journal of Consumer ResearchI, 40 (5), 904–923. DOI: 10.1086/673469
Debenedetti, A. (2021). Luxury stores as home-like places: How domestic meaning are staged mobilized in luxury retail. Journal of Business Research, 129, 304–313
Díaz-Méndez, C. dan van den Broek, H.P. (2017). Eating-out in modern societies: An Overview of a Heterogenous Habit. Appetite, 119,1–4,https://doi.org/10.1016/j.appet.2017.05.003
Fajarni, S. (2019). Eating Out sebagai Gaya Hidup (Studi Kasus Fenomena Remaja Kota Banda Aceh di Restoran Canai Mamak KL). Aceh Anthropological Journal, 3(1), 21-41. DOI: 10.29103/aaj.v3i1.2784
Hay, R., 1998. Sense of place in developmental context. J. Environ. Psychol. 18, 5–29.
Herianto, M. dan Gunawan, J. (2019). Identifikasi Karakteristik pada Industri Restoran di Surabaya. Jurnal Sains dan Seni ITS, 8(2), D310–D314. DOI: 10.12962/j23373520.v8i2.48350
Indrajoga, D.N., Wipranata, B.I., Deliyanto, B., Bela, P.A. (2021). Kesesuaian Rencana Detail Tata Ruang DKI Jakarta 2030 dan Perubahan Penggunaan Lahan di Cipete Raya. Jurnal Stupa, 3(1), 1273-1278.
Isçi, C., Tuver, I.F., Guzel, B. (2018). Dinescape Factors Affecting the Satisfaction and Loyalty of Fish Restaurant Customers. Journal of Tourism and Gastronomy Studies, 6(2), 5–23. DOI: 10.21325/jotags.2018.2019
Kim, J.Y., Lee, J.O. (2014). Korean pop culture: a decade of ups and downs. International Journal of Multimedia and Ubiquitous Engineering, 9(3), 129–134.
Knox, P. L., Marston, S. A., & Imort, M. (2016). Human geography: Places and regions in global context (p. 74). New York: Pearson.
Kotler, P., & Keller, K. L. (2016). Marketing Management 15th Edition. New Jersey, USA: Pearson Prentice Hall, Inc.
Lewicka, M. (2011). Place attachment: how far have we come in the last 40 years? J. Environ. Psychol. 31 (3), 207–230.
Liu, C.H., Gan, B., Ko, W.H., Teng, C.C. (2022). Comparison of localized and foreign restaurant brands for consumer behavior prediction. Journal of Retailing and Consumer Services, 65, 1–9.
Manzo, L.C., 2005. For better or worse: exploring multiple dimensions of place meaning. J. Environ. Psychol. 25, 67–86.
Marsum, W.A. (1994). Restoran dan Segala Permasalahannya. Yogyakarta: Andi Offset.
Mhlanga, O. (2018). Measuring Restaurant Service Quality in East London, South Africa: A Comparison of Restaurant Customer Expectations and Perceptions. African Journal of Hospitality, Tourism and Leisure, 7(2), 1-12.
Moon, S.J. (2021). Investigating beliefs, attitudes and intentions regarding green restaurant patronage: An application of the extended theory of planned behavior with moderating effect of gender and age. International Journal of Hospitality Management, 92, 1–11.
Newell, R., Canessa, R. (2018). From sense of place to visualization of place: examining people-place relationships for insight on developing geo-visualizations, Heliyon, 4(2), 1–37. DOI: 10.1016/j.heliyon.2018.e00547
Oke, A.O., Kamolshotiros, P., Popoola, O.Y, Ajagbe, M.A., Olujobi, O.J. (2018). Consumer Behavior towards Decision Making and Loyalty to Particular Brands. International Review of Management and Marketing, 6(S4), 43–52.
Peng, J., Strijker, D., & Wu, Q. (2020). Place Identity: How Far Have We Come in Exploring Its Meanings? Frontiers in Psychology,11, 1 – 19. https://doi.org/10.3389/fpsyg.2020. 00294
Rahmalia, W., Hakim, D.B., Budidarmo, R.R. (2016). Sikap terhadap Marketing Mix dan Proses Pengambilan Keputusan Pembelian Konsumen pada Daebak Fan Café, Depok. Jurnal Aplikasi Bisnis dan Manajemen, 2 (3), 230–238.
Relph, E. (1976). Place and placelessness (Vol. 67). London: Pion.
Sebastien, L, (2020). The power of place in understanding place attachments and meanings. Geoforum 108, 204–2016
Smith, J.W., Davenport, M.A., Anderson, D.H., Leahay, J.E. (2011). Place meaning and desired management outcomes. Landscape and Urban Planning. 101, 359–370.
Soekresno (2000). Manajemen Food and Beverages Service Hotel. Indonesia: PT. Gramedia Pustaka Utama.
Solomon, M. R. (2019). Consumer Behavior: Buying, Having, and Being, Global Edition (13th ed.). Brasil: Pearson Education.
Stedman, R.C. (2002). Toward a psychology of place: Predicting behaviour from place based cognitions, attitude, and identity. Environ. Behav. 34 (5), 561–581.
Steele, F. (1981). The Sense of Place. Boston: CBI Publishing Company.
Sun, J., Chen, P-J., Ren, L., Shih, E., H-W., Ma, C., Wang, H., Ha, N-H. (2021). Place attachment to pseudo establishments: An application of the stimulus-organism-response paradigm to themed hotel. Journal of Business Research, 129, 484–494.
Tobler, W. R. (1970). A Computer Movie Simulating Urban Growth in the Detroit Region. Economic Geography, 46, 234–240. https://www.jstor.org/stable/143141
Trentelman, C.K. (2009). Place attachment and community attachment: A primer grounded in the lived experience of a community sociologist. Soc. Natural Resour. 22 (3), 191–210.
Tuan, Y.F. (1975). Place: An Experiential Perspective. Geogr. Rev. 65, 151–165
Tuan, Y. F. (1979). Space and Place: Humanistic Perspective. In S. Gale and G. Ollson (Ed.) Philosophy in Geography. Dordrecht, Holland: Springer.
Ujang, N. (2014). Place Meaning and Significance of the Traditional Shopping. International Journal of Architectural Research, 8(1), 66-77. DOI: 10.26687/archnet-ijar.v8i1.338
Wardiyanta, W., Hidayat, S., Adila, F. (2022). Makan di Luar sebagai Tren Rekreasi Keluarga Masyarakat Sleman Yogyakarta. Media Bina Ilmiah, 14(3), 2281–2290
Wijaya, G., Wibowo, M., Wondo, D. (2013). Pemaknaan Fungsi dan Bentuk pada Interior Restoran Dae Jang Geum Yogyakarta. Jurnal Intra, 1(1), 1–9.
Wu, L., He, Z., King, C., Mattila, A.S. (2021). In darkness we seek light: The impact of focal and general lighting designs on customers’ approach intentions toward restaurants. International Journal of Hospitality Management, 92, 102735. DOI: 10.1016/j.ijhm.2020.102735
Xu, Y., Wu, D., & Chen, N. (Chris). (2022). Here I belong!: Understanding immigrant descendants’ place attachment and its impact on their community citizenship behaviors in China. Journal of Environmental Psychology, 79, 1–11. https://doi.org/10.1016/j.jenvp.2021 .101743
Zimmerbauer, K. (2011). From image to identity: Building regions by place promotion. European Planning Studies, 19(2), 243–260. https://doi.org/10.1080/09654313.2 011.53266
DOI: https://doi.org/10.22146/mgi.73243
Article Metrics
Abstract views : 2820 | views : 3771Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Hanna Maulani Fauziah, Maria Hedwig Dewi Susilowati, Guswandi Guswandi, Hayuning Anggrahita
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Volume 35 No 2 the Year 2021 for Volume 39 No 1 the Year 2025
ISSN 0215-1790 (print) ISSN 2540-945X (online)
Statistik MGI