Swapna J Shetty
A.J.Institute of Management
India

Swapna Shetty J holds a master’s degree in management from Mangalore University. She is currently working for A.J.Institute of Management as an Assistant Professor. Her research interest includes consumer behaviour, corporate social responsibility and sustainability.

Molly Sanjay Chaudhuri
MSNM Besant Institute of PG Studies
India

Dr. Molly Sanjay Chaudhuri is currently working as the Director of MSNM Besant Institute of PG Studies. She holds a PhD in Commerce. Her research interest includes knowledge management and marketing.

Ankitha Shetty
* Corresponding Author
https://scholar.google.com/citations?user=IcMSxk4AAAAJ&hl=en

Department of Commerce, Manipal Academy of Higher Education
India

Dr. Ankitha Shetty has completed her PhD from Manipal Academy of Higher Education in the area of financial services marketing. Her areas of interest are customer relationship management, insurance marketing, consumer behaviour and corporate social responsibility.