Zurina Adnan
* Corresponding Author
https://www.scopus.com/authid/detail.uri?authorId=55757225300

Scopus ID: 55757225300; University Utara Malaysia, College of Business, Sintok, Malaysia
Malaysia

Senior Lecturer at the School of Business Management, Universiti Utara Malaysia. She earn her Ph.D. (2014) in Administrative Science from Universiti Teknologi MARA, Malaysia; and her Master Degree (2001) in Human Resource Management from Universiti Kebangsaan Malaysia; and her Bachelor of Business Administration (1997) in Human Resource Management from University of Wisconsin Milwaukee, USA. Her research experience are Strategic Human Resource, Management, Human Resource Development, and Organizational Behavior.

Author contact details: School of Business Management, College of Business 06010 Sintok Kedah; phone: 604-9287557; e-mail: rina@uum.edu.my.

Johanim Johari
https://www.scopus.com/authid/detail.uri?authorId=36930483400

Scopus ID: 36930483400; University Utara Malaysia, Sintok, Malaysia
Malaysia

Senior Lecturer at the School of Business Management, Universiti Utara Malaysia. He earn his Ph.D. (2011) in Human Resource Management, from University Utara Malaysia; his Master of Science (2011) in Human Resource Development, University Putra Malaysia; and his Bachelor of Science (1997) in Management from Arizona State University, USA. His research experience are Human Resource Management, Performance Management, Organizational Behavior.

Author contact details: School of Business Management, College of Business 06010 Sintok Kedah; phone: 604-9287530; e-mail: johanim@uum.edu.my.

Hazman Shah Abdullah
https://www.scopus.com/authid/detail.uri?authorId=35104280300

Scopus ID: 35104280300; Universiti Teknologi MARA, Department of Printing Technology, Shah Alam, Malaysia
Malaysia

Professor at the Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia. He earn his DBA (1996) in Human Resource Management from Universiti Kebangsaan Malaysia, Malaysia; his Masters of Public Administration (1987) in Public Management, from University of Southern California, USA; and his Bachelor of Economics (1981) in Public Management, from University Malaya. His research area are Quality Management, Public Management, Human Resource Management.

Author contact details: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, 40450 Shah Alam, Selangor; e-mail: hazman@mqa.gov.my.

Jasmine Ahmad
https://www.scopus.com/authid/detail.uri?authorId=55140894500

Scopus ID: 55140894500; Universiti Teknologi MARA, Faculty of Administrative Science and Policy Studies, Shah Alam, Malaysia
Malaysia

Professor at the Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA. She earn her Doctor of Business Management (2005) in Strategic Management and Marketing, from Universiti Kebangsaan Malaysia; her Master of Public Administration (1987) in Public Management, from Syracuse University, USA; her Bachelor of Science (1986) in Management, from Syracuse University, USA. Her research experience are Strategic Management, Public Administration, Industrial Relations.

Author contact details: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, 40450 Shah Alam, Selangor; phone: 603-55444155; e-mail: jasmi661@salam.uitm.edu.my.