Hariandja, E. S., Simatupang, T. M., Nasution, R. A. and Larso, D. (2014) “Dynamic Marketing and Service Innovation for Service Excellence”, Gadjah Mada International Journal of Business, 16(2), pp. 143-166. Available at: https://dev.journal.ugm.ac.id/v3/gamaijb/article/view/15465 (Accessed: 6October2024).