EVALUASI PENERAPAN SISTEM INFORMASI TRANSAKSI PUSKESMAS DI KABUPATEN BANTAENG PROPINSI SULAWESI SELATAN

Abstract

Background: Health information system is one of four health
development major strategies. Health Office of South Celebes
Province has tried to implement an electronic information system
in health centers (Puskesmas) which is named Puskesmas’
Transaction Information System (SITRAPUS) in Bantaeng
District since 2006. However, its performance and
effectiveness have not been evaluated yet.
Objectives: The research aimed to evaluate the implementation
of SITRAPUS in Bantaeng District from aspects of development
process, the output, the barriers and entries during the
implementation.
Methods: This was a qualitative study. The data was gathered
by in-depth interview and observation in health centers,
Bantaeng District Health Office, and Health Office of South
Celebes Province.
Results: From the development process, the result showed
there was lack of operator participation in the process of
SITRAPUS designing; the use of SITRAPUS was not well
socialized so that the users were not familiar with the system;
there was no a division which managed the information system,
less supervisory; and there was no technical support for the
SITRAPUS maintenance. The SITRAPUS output were disease
reports but they were not accurate and irrelevant with the
organization needs. Nevertheless, the users felt that the system
could make their works easier, especially in data searching.
The SITRAPUS output were used by the health centers in
calculating the retribution, meanwhile data access to the district
was not up to date and timely.
Conclusions: The SITRAPUS implementation in Bantaeng
District was not optimal, because this implementation did not
accordance to the system development life cycle and the output
was only report.
Keywords: evaluation of information system, information
system of health center transactions