* Corresponding Author
Public Service Motivation Measurement: A Test of Perry's Scale in Indonesia
https://doi.org/10.22146/jkap.39653 Hety Budiyanti(1*), shine pintor siolemba patiro(2), akhmat yamin(3)
(1) Faculty of Economics, Universitas negeri makassar
(2) Board of Human Resources Department. Central Sulawesi Province
(3) Board of Human Resources Department. Central Sulawesi Province
(*) Corresponding Author
Abstract
This article proposes and tests a ‘shorter version of the instrument for public service motivation based on Perry’s (1996) exploratory 24-item scale for Indonesia civil servants in five big cities, inter alia, Jakarta, Surabaya, Semarang, Makassar, and Medan. Of 1200 respondents, 904 completed the questionnaire, and 800 questionnaires were determined to be feasible for further analysis. Thus, the response rate was 88.50% the results indicated support for the shortened scale of Perry’s original work on investigating the Public Service Motivation (PSM) of Indonesia civil servants in sample cities. The 10-item scale was based on four factors PSM, inter alia Attraction to Policy Making (APM), Commitment to the Public Interest (CPI), Compassion (COM), Self-Sacrifice (SS). Results also showed that, generally PSM for civil servant with basic positions in city government offices, in five cities tends to vary. The research results are expected to enhance our understanding about the importance of factors that influence the motivation of civil servants in providing public services to the general public. However, the limitation of the study lies in the small sample which is drawn from only five large cities in Indonesia.
Keywords
Full Text:
PDFReferences
Anderson, J., & Gerbing, D.(1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin, 103(3), 411–423.
Black, B. S., Jang, H., & Kim, W. (2006). Predicting firms’ corporate governance choices: Evidence from Korea. Journal of Corporate Finance, 12(3), 660–691. https://doi.org/10.1016/j.jcorpfin.2005.08.001
Bollen, K. . (1989). Structural Equations With Latent Variables. New York: wiley.
Braender, M., & Andersen, L.(2013).Does Deployment to War Affect Public Service Motivation? A Panel Study of Soldiers Before and After Their Service in Afghanistan,. Public Administration Review, 73(3), 466–477.
Brewer, G., Ritz, A., & Vandenabeele, W. (2012). Introduction to a symposium on public service motivation; an international sampling of research. International Journal of Public Administration, 35(1), 1–4.
Brewer, G., & Selden, S.(1998). Whistle Blowers in the Federal Civil Service: New Evidence of the Public Service Ethic. Journal of Public Administration Research and Theory, 8(1), 413–439.
Brewer, G., Selden, S., & Facer, R. L. I.(2000). Individual conceptions of public service motivation. Public Administration Review, 60(1), 254–264.
Bright, L. (2008). Does public service motivation really make a difference on the job satisfaction and turnover intentions of public employees? American Review of Public Administration, 38(1), 149–166.
Byrne, B.(2001). Structural equation modeling with Amos: Basic concepts, applications, and programming. (Mahwah, Ed.). NJ: Lawrence Erlbaum.
Camilleri, E. (2006). Towards developing an organizational commitment-Public service motivation model for Maltese public service employees. Public Policy and Administration, 21(1), 63–83.
Castaing, S.(2006). The effects of psychological contract fulfillment and public service motivation on organizational commitment in the French civil service. Public Policy and Administration, 21(1), 84–98. https://doi.org/10.1177/095207670602100106
Choi, D.(2004). Public service motivation and ethical conduct. International Review of Public Administration, 8(1), 99–106.
Coursey, D. H., & Pandey, S.(2007). Public service motivation measurement: Testing an abridged version of Perry’s proposed scale. Administration and Society, 39(1), 547–568.
DeHart-Davis, L., Marlowe, J., & Pandey, S.(2006). Gender dimensions of public service motivation, “Public Administration Review. Public Administration Review, 66(1), 873–887.
Diamantopoulos, A., & Siguaw, J.(2006). Formative versus reflective indicators in organizational measure development: A comparison and empirical illustration. British Journal of Management, 17(1), 263–282.
Downs, A. (1967). Inside Bureaucracy. boston: Brown.
Fisher, C. D. (2000). Mood and emotions while working: missing pieces of job satisfaction? Journal of Organizational Behavior, 21(2), 185–202.
Fisher, R.(1993). Social Desirability Bias and The Validity of Indirect Questioning. Journal of Consumer Research, 20(2), 303–315. https://doi.org/10.1086/209351
Frederickson, H. G., & Hart, D.(1985). The Public Service and the Patriotism of Benevolence. Public Administration Review, 45(1), 547–553.
Giauque, D, A., Ritz, A., Varone, F., Anderfuhren-Biget, S., & Waldner, C. (2009). Motivation of public employees at the municipal level in Switzerland. In International Public Service Motivation Research Conference. bloomington:in.
Houston, D.(2006). Walking the walk” of public service motivation: Public employees and charitable gifts of time, blood, and money. Journal of Public Administration Research and Theory, 16(1), 67–86. https://doi.org/10.1093/jopart/mui028
Joreskog, K. G.(1993). Testing Structural Equation Models. In Alternative ways of assessing model fit. (K. A. Boll, pp. 136–162). California: Sage publication.
Katiman (2012). The Role of Social Protection Program in Indonesian Economy: Its Origin And Development. Jurnal Kebijakan & Administrasi Publik, 16(1), 21–38.
Kelman, S.(1987). “Public Choice” and Public Spirit. Public Interest, 87(1), 80–94.
Kim, S.(2009). Revising Perry’s Measurement Scale of Public Service Motivation. The American Review of Public Administration, 39(2), 149–163. https://doi.org/10.1177/0275074008317681
Kim, S.(2011). Testing a revised measure of public service motivation: Reflective versus formative specification. Journal of Public Administration Research and Theory, 21(3), 521–546. https://doi.org/10.1093/jopart/muq048
Kim, S.,& Vandenabeele, W.(2010). A Strategy for Building Public Service Motivation Research Internationally. Public Administration Review, 70(5), 701–709. https://doi.org/10.1111/j.1540-6210.2010.02198.x
Kjeldsen, A. M.(2012). Dynamics of public service motivation. Aarhus. Retrieved from http://forskningsbasen.deff.dk/Share.external?sp=S8ed5cbc5-5687-474e-9376-fa2f57df91ba&sp=Sau
Kline, R. B. (2005). Principles and practices of structural equation modeling (2nd ed.). New York: guildford.
Laksamana, A. (2002). The Effect of Interdependence, Trust, and Alignment Purpose Against Co-Operation and Performance Manufacturing Companies On Contractual Relation With Supplier. Accounting and Finance Jurnal, 4(1), 81–104.
Lee, G. (2005). PSM and public employees’ work performance. Korean Society and Public Administration, 16(1), 81–104.
MacKenzie, S. B., Podsakoff, N. P., & Jarvis, C. . (2005). The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of Applied Psychology, 90(4), 710–730.
Mirza, T.(2008). Efekttivitas Penyaluran Bantuan kemanusiaan Bagi Korban Bencana Pasca Tsunami di Banda Aceh. Jurnal Kebijakan & Administrasi Publik, 12(1), 83–97.
Moynihan, D. P., & Pandey, S.(2007). The role of organizations in fostering public service motivation. Public Administration Review, 67(1), 40–53. https://doi.org/10.1111/j.1540-6210.2006.00695.x
Moynihan, D. P., Vandenabeele, W., & Blom-Hansen, J. (2013). Advancing public service motivation research. Public Money & Management, 33(4), 288–289. https://doi.org/10.1080/09540962.2013.799835
Muskanan, K. (2015). Analisis Motivasi Berprestasi Atlet Pusat Pendidikan dan Latihan Olahraga Pelajar ( PPLP ) Provinsi Nusa Tenggara Timur. Jurnal Kebijakan & Administrasi Publik, 19(2), 105–113. Retrieved from http://journal.ugm.ac.id/jkap
Pandey, S., Wright, B., & Moynihan, D. P.(2008). Public service motivation and interpersonal citizenship behavior in public organizations: Testing a preliminary model,. International Public Management Journal, 11(1), 89–108. Retrieved from https://doi.org/10.1080/10967490801887947%0A%0APandey, S. K., Wright, B. E., Moynihan, D. P., Pandey, S. K., Wright, B. E., & Moynihan, D. P. (2015). Public Service Motivation and Interpersonal Citizenship Behavior in Public Organizations : Testing a Prel
Park, S., & Rainey, H.(2008). Leadership and public service motivation in U.S. Federal, agencies. International Public Management Journal, 11(1), 109–142.
Perry, J.(1996). Measuring public service motivation: An assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6(1), 5–22.
Perry, J.(1997). Antecedents of public service motivation. Journal of Public Administration Research and Theory, 7(2), 181–197. https://doi.org/10.2307/1181709
Perry, J.(2014). The motivational bases of public service: foundations for a third wave of research. Asia Pacific Journal of Public Administration, 36(1), 34–47. https://doi.org/10.1080/23276665.2014.892272
Perry, J., Brudney, J., Coursey, D. H., & Littlepage, L. (2008). What drives morally committed citizens? A study of the antecedents of public service motivation. Public Administration Review, 68(3), 445–458.
Perry, J., & Hondeghem, A.(2008). Building theory and empirical evidence about public service motivation. International Public Management Journal, 11(1), 3–12.
Perry, J., Hondeghem, A., & Wise, L.(2010). Revisiting the motivational bases of public service: twenty years of research and an agenda for the future. Public Administration Review, 70(5), 681–690. https://doi.org/10.1111/j.1540-6210.2010.02196.x
Perry, J., & Wise, L.(1990). The motivational bases of public service. Public Administration Review, 50(3), 367–373. https://doi.org/10.2307/976618
Prasetyaningsih. (2009). The Effect of Organizational Structure, Leadership, and Human Resource Capacity to the Certification Service of Land Rights Effectiveness at Land Office of Kendal Regency. Universitas Diponegoro.
Rainey, H.(1982). Reward preferences among public and private managers: in search of the public service ethic. American Review of Public Administration, 16(4), 288–302.
Rainey, H. ., & Steinbauer, P.(1999). Galloping elephants: Developing elements of a theory of effective government organizations. Journal of Public Administration Research and Theory, 9(1), 1–32. https://doi.org/10.1086/250095
Rianto, H., & Firmansyah, S. (2017). Efforts to Achieve Patriotism Values Understanding In Students Studies Program of PPKN IKIP PGRI Pontianak. SOSIAL HORIZON: Social Education Journal, 4(1), 86–96.
Schwab, D. P.(1980). Construct Validity in Organizational Behavior. Research in Organizational Behavior, 2(1), 3–43.
Skelcher, C., & Smith, S.(2015). Theorising hybridity: institutional logics, complex organizations, and actor identities—the case of nonprofits. Public Administration, 93(2), 433–448. https://doi.org/10.1111/padm.12105
Steijn, B. (2008). Person-environment fit and public service motivation. International Public Management Journal, 11(1), 13–27. https://doi.org/Doi 10.1080/10967490801887863
Taylor, j.(2008). Organizational influence, public service motivation and work outcomes: An Australian study. International Public Management Journal, 11(1), 67–88. https://doi.org/10.1080/10967490801887921
Vandenabeele, W.(2007). Towards a Theory of Public Service Motivation: An Institutional Approach. Public Management Review, 9(4), 545–556.
Vandenabeele, W.(2008). Development of a public service motivation measurement scale: Corroborating and extending Perry’s measurement instrument. International Public Management Journal, 11(1), 143–167. https://doi.org/10.1080/10967490801887970
Vandenabeele, W., Hondeghem, A., Maesschalck, J.,& Depré, R.(2004). Values and motivation in public administration: Public service motivation in an international comparative perspective. In European Group of Public Administration Annual Conference,. Ljubljana, Slovenia. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=edb&AN=53606306&site=eds-live&scope=site
Vandenabeele, W., Ritz, A., & Brewer, G.(2014). Past, present and future of public service motivation research. Public Administration, 92(4), 779–789. https://doi.org/Doi 10.1111/Padm.12136
Vandenabeele, W., & van loon, N.(2015). Motivating employees using public service. In Handbook of Public Administration (Perry, J., pp. 353–366). Jossey-Bass.
Wise, L. R.(2000). The Public Service Culture. In r. . I. Stillman (Ed.), Public Administration Concepts and Cases (7th ed., pp. 342–353). Boston: Hougnton Mifflin.
Wright, B., & Pandey, S.(2008). Public service motivation and the assumption of person-organization fit: Testing the mediating effect of value congruence. Administration & Society, 40(5), 502–521. https://doi.org/10.1177/0095399708320187
DOI: https://doi.org/10.22146/jkap.39653
Article Metrics
Abstract views : 7381
| 
views : 4945
Refbacks
- There are currently no refbacks.
Copyright (c) 2019 JKAP (Jurnal Kebijakan dan Administrasi Publik)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.