PENGARUH FAKTOR INTERNAL DAN EKSTERNAL APLIKASI TERHADAP E-LEARNING OUTCOMES DIREKTORAT JENDERAL PAJAK

https://doi.org/10.22146/abis.v1i4.59375

Bagus Wahyu Tendroutomo(1*)

(1) Maksi FEB UGM
(*) Corresponding Author

Abstract


E-learning telah diadopsi sebagai cara revolusioner pembelajaran pada Direktorat Jenderal Pajak untuk mempercepat perkembngan penetahuan. Penelitian ini berusaha untuk menentukan faktor penting yang mempengaruhi e-learning outcomes Direktorat Jenderal Pajak di Indonesia. Dengan mengintegrasikan kualitas sistem, penggunaan sistem, kualitas sistem, kepuasan pengguna, self-efficacy, self-regulated learning behavior, normative beliefs, dan subjective norm, penelitian ini menguji kausalitas dari faktoryang dapat memprediksi e-learning outcomes. Sebanyak 151 respon valid yang tidak ganda digunakan dalam analisis Partial Least Square. Hasil menyatakan bahwa kualitas sistem, penggunaan sistem, kualitas sistem, self-efficacy, self-regulated learning behavior, normative beliefs, dan subjective norm merupakan prediktor signifikan untuk memprediksi e-learning outcomes. Kepuasan pengguna tidak mempengaruhi memprediksi e-learning outcomes. Temuan pada penelitian ini memiliki implikasi yang signifikan pada e-learning Direktorat Jenderal Pajak. Pertama, normative beliefs, dan subjective norm memiliki dampak yang besar, sehingga Direktorat Jenderal Pajak sebaiknya memiliki orang penting yang dapat memotivasi sesama pegawai. Kedua, self-efficacy dapat diraih dengan melatih pegawai dan membuat rekrutmen yang baik. Ketiga, e-learning sebaiknya menyediakan akses informasi yang cepat.

Keywords


Abis, Abisugm, Abismaksi, Maksi, Maksiugm, Feb, Febugm, ugm,Sistem e-learning, kualitas sistem, penggunaan sistem, kualitas sistem, kepuasan pengguna, self-efficacy, self-regulated learning behavior, normative beliefs, subjective norm, e-learning outcomes

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DOI: https://doi.org/10.22146/abis.v1i4.59375

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